Social Media Management Training

These Terms and Conditions govern the social media training services provided by Social Media Fairy ("the Company") to its clients. By booking or engaging with our training services you agree to be bound by these terms.

SERVICES
The Company offers 1:1 virtual social media training, including four personalised one-hour sessions, hands-on guidance, practical strategies, and supporting materials including a hints and tips guide. Training is tailored to your business and experience level.

BOOKINGS AND CANCELLATION
Bookings are confirmed once payment has been received in full. You may cancel or reschedule a session with at least 48 hours' written notice prior to the scheduled session time. Cancellations made with less than 48 hours' notice may incur a full session fee. Sessions missed without prior notice will be considered forfeited and no refund or rescheduling will be offered.

PAYMENT
Training services must be paid in full prior to the commencement of the first session. You will receive an invoice detailing the total cost, VAT, and payment instructions. Payment must be received before any session dates are confirmed. Where payment is not received by the due date, the Company reserves the right to charge statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998 at 8% above the Bank of England base rate.

YOUR RESPONSIBILITIES
You are responsible for providing accurate information about your business, social media accounts, and objectives to ensure the training is relevant and effective. You must have access to a suitable device and a stable internet connection to participate in virtual sessions. You are expected to engage actively during sessions to gain maximum benefit from the training.

CONFIDENTIALITY
We will keep all your information confidential and will not disclose sensitive information to third parties without your prior written consent, except as required by law.

DATA PROTECTION
Both parties agree to comply with all applicable data protection legislation including the UK GDPR and the Data Protection Act 2018. We will process your personal data solely for the purpose of delivering the agreed services.

LIMITATION OF LIABILITY
The Company will not be liable for any loss or damage arising from the use of training services, including loss of data, business interruption, or consequential damages. The Company's liability is limited to the fees paid for the training provided.

TERMINATION OF SERVICES
The Company reserves the right to terminate services immediately if you breach these Terms and Conditions or fail to make payment as agreed. Upon termination any outstanding fees will become due immediately and the Company will cease providing training services.

CHANGES TO TERMS AND CONDITIONS
The Company reserves the right to amend these Terms and Conditions at any time with written notice. Continued use of our services following notification constitutes acceptance of the updated terms.

GOVERNING LAW
These terms are governed by the laws of England and Wales.